GoHighLevel Automation

How to Set Up Your GHL Automation

Follow these steps to fully automate your service request pipeline โ€” from website form submission to GHL contact creation, opportunity tracking, and invoice payment.

Automation Flow

๐ŸŒClient submits form
โ†’
โšกGHL Webhook fires
โ†’
๐Ÿ‘คContact created
โ†’
๐Ÿ“‹Opportunity added
โ†’
๐Ÿ“งEmails sent
โ†’
๐Ÿ’ณInvoice sent
โ†’
โœ…Payment received
โœ“
Create the Inbound Webhook WorkflowAlready Done โœ“

This workflow fires every time a client submits the services form on your website. It's the entry point for all new service requests.

โœ“
Set the Mapping ReferenceAutomatic โœ“

GHL needs to know the structure of the data being sent. The website already sent a test payload โ€” you just need to select it.

3
Add: Create / Update Contact Action

This action creates a new contact in GHL (or updates an existing one) with all the data from the form submission.

4
Add: Tag the Contact

Add a tag so you can easily filter and find all service inquiry leads in your CRM.

5
Add: Create Opportunity in Pipeline

Automatically create an opportunity in the Clients pipeline so the lead appears in your sales board.

6
Add: Send Internal Notification

Get an instant email or SMS notification whenever a new service request comes in.

7
Add: Send Confirmation Email to Client

Automatically send the client a confirmation email so they know their request was received.

8
Send the GHL Invoice

Once you've reviewed the client's request, send them a GHL Invoice for payment via Stripe.

Webhook Field Reference

These are all the fields sent by the website when a client submits the form. Use them in GHL workflow actions with the {{inbound_webhook.fieldName}} syntax.

firstNameClient's first name
lastNameClient's last name
emailClient's email address
phoneClient's phone number
companyBusiness/company name
servicesComma-separated list of selected services with prices
monthlyTotalTotal monthly recurring amount (e.g. $1,299/mo)
oneTimeTotalTotal one-time/setup fees
dueTodayTotal amount due today
messageAdditional notes from the client
sourceAlways 'RewardLion Services Website'
โšกOpen GHL Workflowsโ†’๐Ÿ’ณOpen GHL Invoicesโ†’๐Ÿ‘คOpen GHL Contactsโ†’๐Ÿ“ŠView Transactionsโ†’
RewardLion

๐Ÿ“ž 1 (800) 876-8984  ยท  โœ‰ [email protected]  ยท  ๐ŸŒ www.RewardLion.com